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=**Welcome to our CFN Team Wiki!**= We will use this Wiki as an opportunity for sharing information and online learning opportunities.

Use this link to reach the Jan Carlzon Article. We will have an online discussion using this article. Please read the article prior to our meeting Tuesday April 13m 2010 with a focus on how Jan developed teams and focused on customer service.

[|Jan Carlzon Article]

Just click the Discussion Tab above then click on Jan Carlzon's name and you will be taken to a discussion page where you can join this online conversation. I will post questions that we can begin to discuss.

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